farmrio customer care
Terms of Service
Last updated: March 18, 2026
These Terms of Service explain the rules and conditions that apply when you visit, browse, create an account, or place an order with farmrio.
By accessing or using the farmrio website, you agree to follow these Terms of Service and any policies referenced on this page. If you do not agree with these Terms, please do not use the website or place an order.
Overview
The terms “farmrio,” “we,” “us,” and “our” refer to farmrio. The terms “you” and “your” refer to the customer, visitor, account holder, or person using this website.
These Terms apply to your use of our online store, including browsing products, submitting information, creating an account, placing orders, completing payments, requesting support, and using any services made available through the website.
Acceptance of terms
By using this website, you confirm that you are able to enter into these Terms and that the information you provide is accurate, current, and complete.
We may update, change, or replace parts of these Terms from time to time. Your continued use of the website after updates are posted means you accept the revised Terms.
Online store terms
You may use the farmrio website only for lawful shopping and personal-use purposes. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, or use the website in a way that could harm farmrio, other customers, or the shopping experience.
- You must not use the website for fraudulent, abusive, or unlawful activity.
- You must not submit false, misleading, or unauthorized information.
- You must not attempt to disrupt website security, performance, or checkout functions.
- You must not copy, scrape, reproduce, or commercially exploit website content without permission.
Product information
We aim to present product names, descriptions, images, colors, sizes, measurements, prices, and availability as clearly as possible. However, product details may contain errors, delays, or differences caused by display settings, photography, or updates to inventory.
Product colors and fit may appear differently depending on your device screen, lighting, and individual body measurements. Please review product descriptions, size information, and item details before placing an order.
Pricing and availability
Prices, promotions, product availability, and product details may change without notice. We may correct errors, update information, or cancel an order if an item is listed incorrectly, unavailable, or affected by a pricing or inventory issue.
We do not guarantee that every product shown on the website will be available at all times. Placing an item in your cart does not reserve that item until checkout is completed and the order is accepted.
Orders and payment
When you place an order with farmrio, you agree to provide accurate billing, shipping, contact, and payment information. You also confirm that you are authorized to use the payment method submitted at checkout.
We may review, decline, cancel, or limit orders when necessary, including orders that appear inaccurate, incomplete, duplicated, unauthorized, suspicious, or affected by website or inventory errors.
- Order confirmation does not guarantee final acceptance of an order.
- Payment authorization may be required before an order is processed.
- We may contact you if additional information is needed to review an order.
- If an order cannot be completed, we may cancel it and issue any applicable refund.
Shipping reference
Shipping terms are described in our Shipping Policy. farmrio offers Free Worldwide Shipping as part of the store’s shipping service, subject to the details and conditions listed in that policy.
Delivery estimates, processing times, tracking updates, customs or import handling, address issues, and delayed, lost, or damaged package reviews are handled according to the Shipping Policy.
Return reference
Return and exchange terms are described in our Return Policy. farmrio offers 30 Days Free Returns for eligible items, subject to the return window, item condition requirements, customer-service instructions, and refund process listed in that policy.
Customers must follow the return instructions provided by customer service before sending any item back. Returns sent without the correct return instructions may not be accepted.
Account information
If account features are available, you are responsible for keeping your login details private and for activities that occur through your account. You agree to provide accurate account information and update it when needed.
If you believe your account has been accessed without permission, contact us promptly at [email protected].
Prohibited uses
You agree not to use the farmrio website, products, services, or content for any prohibited purpose, including:
- Any unlawful, fraudulent, harmful, abusive, or misleading activity.
- Violating the rights of farmrio, customers, third parties, or service providers.
- Uploading or transmitting viruses, malware, malicious code, or harmful files.
- Collecting personal information from others without permission.
- Interfering with website security, checkout, payment processing, or store operations.
- Submitting false order, payment, shipping, return, or account information.
- Using automated tools to scrape, copy, monitor, or extract website content without permission.
Intellectual property
The website design, text, product presentation, images, graphics, logos, icons, page layout, and other content made available through the farmrio website are owned by or licensed to farmrio or its content providers.
You may not copy, reproduce, distribute, modify, publish, display, sell, or commercially use website content without prior written permission, except as allowed for normal personal shopping use.
Third-party links and tools
The website may include links, tools, payment services, apps, or features provided by third parties. These third-party services may have their own terms, privacy practices, and policies.
farmrio is not responsible for third-party websites, services, content, availability, or actions. Please review third-party terms before using their services.
Disclaimer
The farmrio website and services are provided for online shopping use. We work to keep the website accurate, available, and secure, but we do not promise that the website will always be uninterrupted, error-free, current, or free of technical issues.
Product and service information may be updated, corrected, or removed at any time. Your use of the website is at your own discretion.
Limitation of liability
To the fullest extent permitted by applicable law, farmrio will not be liable for indirect, incidental, special, consequential, or punitive damages related to your use of the website, products, services, account features, third-party links, or inability to access the website.
Nothing in these Terms is intended to limit rights that cannot be limited under applicable law.
Changes to these Terms
We may update these Terms of Service from time to time. Updates will be posted on this page with a revised “Last updated” date.
It is your responsibility to review this page periodically. Continued use of the farmrio website after changes are posted means you accept the updated Terms.
Contact information
For questions about these Terms of Service, orders, shipping, returns, account help, or general customer support, contact farmrio at: